SERVICE » FAQ
Do I need a user account to benefit from PixMeAway?No. PixMeAway is a picture-based search engine and recommender system and you can use this as such without registering to the website.
Based on your picture selection we identify your travel profile and recommend the destination in compliance to your travel profile. In order to discover all search results and get detailed information on each destination we kindly ask you to sign up for a user account. This way you can use PixMeAway to its full extent and learn more about your dream destinations.
What is the connection between a travel factor and my personality?We have identified 7 different travel factors, where each person is not necessarily only one of those but rather a composition of these different travel factors. In addition to that, you can refine your search by adding attributes such as personal interests, preferred travel environment and climate condition. This enables us to calculate your individual travel profile, which correlates to specific destinations or tourism products. Our approach is a recommender system based on scientific research and your personality, rather than “categorizing” you as a person.
Why do I get different search results?Our aim is to put you on the right flight and not into a pigeonhole! We identify your travel profile according to your picture selection. In selecting your pictures we ask you to do so in a spontaneous way without thinking too much about the significance as pictures evoke emotions and assist in awakening subconscious desires. Your emotions, desires and prefernces change, therefore your search results too.
Can I change my picture selection?Yes. Before calculating your travel profile you can make amendments to your selection by either deleting single pictures or the complete set and restart with the selection. Once you are confident with your picture set you can rearrange the sequence in order of preference by using drag & drop. The sequence of your selection is of importance to the result.
How can I refine my search result?You have a variety of options to refine your search results. By adjusting your prefences for specific areas in your profile (adding/reducing stars) and by chosing your preferences on location and climate. Further on you can finalise your research by defining the expected travel period and continent in order to find the vacation of your dreams!
Can I access my travel profile/search result again?You can use PixMeAway anytime like any other search engine. If you like to access your search results and recommendations again at some point, please make sure you sign up for a user account. This way you can study your recommendations and invite friends to join for a group profile.
How can I make a reservation or book a vacation?
PixMeAway is the first picture-based search engine with a recommender system for tourism. Upon your wish and online request we are happy to connect you with a travel advisor who is specialized on your search result and recommendations. We will forward your travel profile and based on that information our travel advisor is able to recommend additional destinations, plan the trip for you and supply you with an offer accordingly.
Who will contact me and how?In addition and upon your request we will connect you with a travel advisor of a travel agent, who is specialized on your trip recommendations. Compared to regular travel agencies, which are only familiar with their products and destinations, we connect you with the agency that has an expertise on your specific search results.
In order to get a phone call by a professional trip advisor please provide your contact details, expected travel period and details on your travel mates as well as location of departure. Within 48 hours or your choosen time frame, you will be called to discuss further details with your travel advisor.
What are the terms of cancellation?PixMeAway is not involved in the procedure of booking and payment. Booking your dream vacation is upon an agreement between you and the travel agency. When booking a vacation the general terms and conditions of the travel agency are applied. Please make sure you are familiar with these terms and conditions, also concering cancellation policy or have your travel advisor inform you.
Are my personal details shared with a third party?No. Only upon your request, we will forward your travel profile and calculated recommendations to a travel agent, who is specialized on your destinations and can help you planning your vacations and supply you with an appropriate offer. This is an optional service of PixMeAway.
How can my company benefit from PixMeAway?PixMeAway is the next generation of Internet search for the tourism industry. It ́s capabilities are many-fold: It can be operated as a stand-alone solution or, due to its modular approach, be integrated in any other system and adapted to the respective corporate identity, as an “out of the box” solution. In addition, the picture set and resulting descriptions of the travel types can be customized to your specific needs.
Learn how easy it is to use our technology and see your clients from a total different point of view. Whether as airline, travel agency or DMO, knowing your client ́s travel profile enables you to design more efficient marketing campaigns and even more suitable products. Contact us!